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Welcome to Idea Shop Live. It’s the ultimate destination to learn about and discuss the endless possibilities of paper-based materials and new design tools. From creative webinars to expert interviews, the Idea Bar celebrates today’s inspiration and tomorrow’s innovation. Join the community where top-shelf ideas are always on tap.
Hello Bartlett Brands! Tell us a little about yourselves. We are an all-female creative innovation agency that develops and launches
Read MOREHello Bartlett Brands! Tell us a little about yourselves.
We are an all-female creative innovation agency that develops and launches forward-thinking, culturally-relevant consumer brands. We challenge the status and cut through the quo with smart strategy, stylish storytelling, and sustainable design. Often, we create something from nothing.
NEENAH: Challenging the status and cutting through the quo. We love that! And sustainable design always gets our attention. Perusing through some of your work, we’ve noticed a fair amount is in beauty – is that your specialty?
Because we have several beauty industry vets on the team, we often find ourselves working in parallel categories like health & wellness and personal care—often with brands and products targeted towards women. We are dedicated to banishing outdated narratives, stale marketing clichés, and cultural taboos as it relates to these evolving categories. And we love to work with any consumer brands that want to be at the forefront of sustainable innovation.
NEENAH: Do you typically work with start-ups or established brands?
We work with mostly early-stage companies prior to launch—as well as some established brands in need of a radical refresh. Generally, our clients are at a financial inflection point, either they have just raised their first round and are ready to invest in branding—or they have traction and need fine-tuning to get to the next level.
NEENAH: The Exponent primary packaging is such a unique and innovative idea! At what stage in the project did Exponent come to you for help?
We were involved in the beginning. The team came to us with their incredible product and initial packaging ideas. In addition to conducting consumer research, brand strategy, brand naming, identity, and storytelling—we have worked tirelessly on the packaging approach and design. Newness and innovation are very challenging for consumers. We also did all the copywriting, web design, photography, video, and some digital marketing.
NEENAH: Did you have any input in the primary packaging, or was that already established?
Yes, we worked alongside the industrial designers at Tomorrow Lab and the manufacturers at Wormser Group to perfect and evolve the primary packaging system, both functionally and aesthetically. Our patented Activator Packaging System was a huge lift in form, function, and sustainability. We worked on it over the course of 3 years to get it right.
NEENAH: Can you explain how it works?
Functionally, the Activator is essentially a sexy dispenser that works like a lock & key: You place the Powder Globe onto the Hydrator Base and simultaneously push in while you twist. This action precisely doses the optimal amount of Active Powder from the top Globe while up-pumping the Hydrator from the Base. The consumer mixes for about 8 seconds before applying. The precision dosing of powders is no easy task– it’s usually done with single-use disposable packaging solutions in the pharma industry. There are 22 components in our Activator and Exponent holds utility and design patents on it.
NEENAH: That is fascinating! It sounds so mechanical, yet it looks so beautiful.
For deco and form, we knew that beyond being functional packaging, we wanted to bring beauty and luxury into the packaging design. We drew inspiration from the vintage fragrance bottles our Founder remembered seeing on her grandmother, Elsie’s, boudoir. Our white column-like fluted Hydrator Base has an almost sculptural quality while our Lucite Globes and Powder Dispensers illuminate and refract the bold, color palette of our various Active Powder Jars.
NEENAH: What was the most challenging part of this branding project?
As designers and innovators, it is our responsibility to make the most sustainable decisions when creating new and complex packaging. There were two main challenges to tackle with this new innovative design. 1. Appealing to consumers in a way that made it easy to change their typical skincare behavior, and 2. Creating a streamlined refillable packaging system that minimizes materials & landfill waste—without adding complexity or compromising product performance.
NEENAH: How important was it to incorporate sustainability into this project?
It was a priority from the start! One of our goals was to eliminate plastic waste, which led to the invention of a refillable system. Our system is designed to be reused over and over, while our Powder and Hydrator Refills come in infinitely recyclable glass with aluminum caps. In addition, our unit cartons are made from 100% post-consumer waste papers. For its achievement in eliminating plastic waste, Exponent achieved B Corp certification prior to launch.
NEENAH: When it came to the carton design, were you looking specifically for 100% post-consumer waste?
Sustainability is extremely important to us as an agency – we’ve been thought-leaders on the topic since before it was trendy—which is why we always challenge our brands to make the best choices. Exponent didn’t need any convincing, we were aligned from the start that the brand is luxury with a conscience, and we loved the sophisticated look of the NEENAH® Folding Board. We’ve long been admirers of Neenah paper and were excited when our printer partner presented it as an option.
NEENAH: The packaging for the base and globe + dispenser have a different look than the refills. Explain the color decisions.
The Base and the Globe + Dispenser pieces are meant to be used over and over again, so we distinguished them with a flood of red. The product refills have a flood of white with pops of color that speak to product benefits.
NEENAH: How is the product selling?
Exponent Beauty launched about a year ago and has quickly become a cult breakout brand surpassing revenue expectations. It has grown rapidly through organic acquisition, with extensive press coverage, social UGC, rave customer reviews, and unusually strong repeat purchases.
NEENAH: Can you attribute sales success to branding and packaging?
We think so! Exponent customers and press editors have given glowing testimonials, speaking to the dramatic results they experience, as well as the counter-worthy design and sustainability measures.
That's the beautiful thing about writing a heartfelt letter – it allows you to take your time, choose the right words, and say what you really
Read MOREThat’s the beautiful thing about writing a heartfelt letter – it allows you to take your time, choose the right words, and say what you really mean. There’s an element of thought that goes into writing on paper that’s missing from today’s quick electronic communications.
—Alexa Pulitzer
Alexa Pulitzer, known worldwide for her exquisite stationery papers and brand identities, has built her business from a “side hobby” to retailing in over 200 stores worldwide and online. “My little stationery hobby was something I passionately worked on during the weekends and evenings to fulfill my creative needs,” remembers Alexa. “I did it all myself and had no help, and in hindsight, I can revert back and see how it grew slowly by steady baby steps.”
Creativity and entrepreneurship run in the Pulitzer family. Alexa’s grandfather, Sam C. Pulitzer, and his brother, Emanual, created mass market neckwear companies Wembley and Countess Mara. Her father, Arthur C. Pulitzer, ran sales and design, and her uncle, Sidney, handled the finances. “No female family members were involved in the family empire. It was a man’s world, and yet somehow I was promoted by the new owners when we sold the business in 1997.”
After going out on her own in 2004, Alexa has taken her elegantly whimsical stationery and accessories brand to new heights, and she is also known for her bespoke, made-to-order illustrations and logos, to custom invitations and private label collections. We spoke with Alexa about her journey and how the city she loves continues to influence her work.
Neenah: You’ve traveled and designed all over the world, but New Orleans is home. What about the city inspires you creatively?
Alexa: New Orleans has attracted and nurtured artists for centuries. We have celebration and theatricality in our blood here, and my work reflects that. You can’t come to this city without meeting some of the most original people you’ve ever met. The music, the grand architecture, tropical flora and fauna intoxicate you. I live in a culture of pure decadence, imperfection, and genuine joie de vie.
Neenah: You designed your first stationery when you were a young child, and now you’re in stores like Anthropologie, Liberty of London, and Bergdorf Goodman. How did you get to where you are now?
Alexa: I was raised by creative entrepreneurs who valued creativity. They exposed me to the process of making things in order to earn money. At 14, I was given the opportunity to study art at a high school in New York. At 15, I created my first neckwear design to be sold in the mass market, and it’s never really slowed down from there. In my teens, I spent a good part of each summer in Como, Italy, with my father, who exposed me to the silk industry.
I went on to study Fine Arts at University of Denver and Syracuse University (in Florence, Italy), focusing on textile design, drawing, sculpture, painting, batik, ceramics, and jewelry. I intended to double major in business and fine art, but after meeting the business teachers, I ran the other way. In hindsight, I wish I had focused my studies on learning finance, marketing, and business because those things did not come naturally to me whereas design was instinctual.
Neenah: You continued working in textiles after college. What made you decide to launch a stationery business?
Alexa: After I received a BFA from University of Denver, I apprenticed for a year at Ratti in all their European offices, and then I returned to New Orleans to work for my family’s menswear company. My frustrations there gave birth to my business, as my designs were not being utilized (they were too high-end for the mass market). As a child, I learned how to make stationery on the first floor of my family’s neckwear factory, so I started making chunky notepads using all my discarded drawings that Wembley wouldn’t produce. I took my first products to the New Orleans Museum of Art and received my first order. My hobby organically grew into a business with me doing every facet at night and on the weekends, all the while designing for my family’s business Monday through Friday.
Neenah: You call yourself a “Neenah Paper connoisseur.” You’ve used Neenah since the very beginning. How important is the paper you spec to your brand?
Alexa: It’s crucial. My stationery looks elevated and feels different because I choose to make my products using premium paper with an unforgettable texture. Back in 1994, when I started printing stationery, I used Classic Columns®. Today, I use Classic® Laid for all my notecards, jotters, folders, and gift tags, and Royal Sundance® Felt for my notepads. My collection looks and feels like an Old-World European paper, which is in line with my classic Italian aesthetic.
I purposely choose to use Classic Natural White instead of a bright white paper (and always have) because every other stationer uses a smooth white paper which isn’t nearly as elegant.
Neenah: Looking at some of your collections – such as Royal Animals, Birds of a Feather, and Under the Sea – we see lots of intricately detailed animals with crowns and elaborate costumes. Where does this originate?
Alexa: I often use animals in my work because they are amazing creatures and project a deep inner strength and personality, which we humans can often identify with. I place crowns on their heads to add a little whimsy, regality, and decadence. Twenty-five years ago, I created my first crowned animal: my “King Gator,” and this trademark motif has become a signature of mine and is featured on an array of my products.
Neenah: What are some projects you’re excited to see come to life?
Alexa: I’m currently working on my second Italian handbag collection in collaboration with another New Orleanian, a luxury candle, and a box of colorful notes featuring “Party Animals,” elegantly engraved in opulent gold.
Neenah: How do you choose your stationery?
Alexa: When you’re writing a letter to someone, whether a thank you note or for business, you should select the stationery based upon the recipient and the purpose of your writing. But it should reflect who you are as well.
And let’s face it, we’re not always reverent and dignified. Sometimes the devil inside makes an appearance. I’ve created some cheeky greeting cards for when that happens (and they are amongst my best sellers!)
A strong sense of New Orleans pride combined with her vast design experience and innate classic sensibilities mean Alexa has no shortage of inspiration. Her collections celebrate the art of putting pen to paper, inspiring thoughtful connections and making even small occasions memorable. Check out Alexa Pulitzer’s stationery and other unique designs on the Idea Shop.
We’re working on providing you with more inspiration. Stay tuned. In the meantime, check out related stories for more ideas.
Read MOREWe’re working on providing you with more inspiration. Stay tuned. In the meantime, check out related stories for more ideas.